FAQs

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What is Escapism’s Escape Room Experience?

We offer games with a variety of themes. You and your teammates will find yourselves in a room filled with puzzles and secrets with just 60, 75, or 90 minutes, depending on the game, to make your escape. One puzzle will lead you in some way to another, then another, and so on until you’ve solved every secret. Whether you’re looking for something creepy, easy or challenging, Escapism’s Escape Room will provide the most innovative, exciting, and immersive games around.

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Why an escape room?

You should choose an escape room because it’s a fun, emotional, and challenging experience. It’s the best way to spend at least one hour with your family and friends. No one has ever been disappointed by the experience, trust us!

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Am I really going to be locked in the room?

No! You are free to leave the game at any time for any reason if you need to.
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What is your Cancellation Policy?

While we don’t offer refunds, we are able to reschedule events when given at least 24 hours notice.
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Can people with Claustrophobia play?

Depending on the severity of the player’s claustrophobia, their experience with the game might vary. However, thanks to the fact that the rooms are always supervised and players can request to leave the game at any point and for any reason, all of our claustrophobic guests have enjoyed the experience without issues.
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Can we have more than what the designated max participants?

Our recommended max capacity is stated on every room page. We don’t want to risk spoiling anybody’s experience by having too many people in the room. Depending on the room, we may be able to add additional participants comfortably. Please get in touch with us!

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Do I need special skills or knowledge to participate?

Everything you need to solve the room will be in the room.
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Can I organize a team building event?

Yes! We can help you organize a company, cross company, or sports team competition or simply a team building experience with a small work group. Please keep our room capacities in mind.  Give us a call to help set this up!

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Is it scary?

The only room we have considered on the scary side is Three Nights of Terror.  The room is not like a haunted house; however, there is dim lighting, background noises and jump scares.  Please feel free to contact us with any questions about our rooms.

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Can you do anything special for certain occasions such as birthdays, anniversaries, etc?

Yes! We would be happy to hide a present or special note in one of our puzzles. Just please give us a 24-hour advance notice.

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Can I bring my cell phone?

We ask players not to have their cell phones in the room to avoid distractions and ensure immersion; however, we understand there may be special circumstances. We provide a locker to store cell phones.  This locker will be locked and you will have the key in your possession during the game.

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Do you offer times outside your regular hours?

For team building, we can offer hours outside of normal business hours to incorporate your company’s needs. This also allows your company to debrief with privacy in our comfortable lobby.

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What time should I arrive?

It is important to arrive 15 minutes prior to your game start time.  This time allows for restroom use, waivers not signed ahead of time, rules, and introduction to the game.  Understand that as a courtesy to all players, GAMES WILL START AT THE SCHEDULED BOOKING TIME.  If you arrive late, you can still play; however, time may be deducted from your game.  Therefore, if the game starts late due to late arrival, the game will still end at the end of your booking time.  This ensures all games will start on time for all players.

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Age requirements?

We allow all ages in our escape rooms. Children ages 5 and under are free; however, we do ask that young children are closely supervised due to our rooms not being child-proofed.  Please understand if any items are damaged, replacement cost will be charged to the paying adult.

Players aged 15 and under must be accompanied inside the escape room at all times by a paying adult.

Players aged 16-17 may participate without an adult in the room; however, an adult must sign the waiver

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Alcohol/Drug use before game?

Escape rooms require full focus, memory, and cognitive function to solve complex puzzles.  Alcohol and drug use impairs judgment and reaction time, increasing the risk of injury.  Intoxicated players are also more likely to be overly aggressive with delicate locks, doors, and props.  Therefore, we will refuse entry or participation to anyone who appears physically or mentally impaired, with no refunds.

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Smoking/Vaping inside?

Smoking or vaping anywhere inside Escapism is prohibited.

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Are your rooms wheelchair accessible?

Our Shot Caller and Blind Tiger Speakeasy rooms are wheelchair accessible throughout the entire room experience and our Toxic Attack and Breathe!!! rooms have limited wheelchair accessbility.  Please contact us for more information.

Contact us today to see how we can help your business establish a stronger bond amongst your employees.